Work relationships do not usually fall apart in one dramatic moment. They drift. A misread tone, a missed handoff, a quick message sent between meetings that lands the wrong way—they can all cause a relationship to go slightly off track. The frustrating part is that most of this is avoidable. The solution isn’t more meetings or a new set of culture slogans. Rather, it is avoidable with a simple leadership habit that keeps communication clear before assumptions take over.
When people are overloaded, they stop asking and start guessing. They fill in blanks with stories about intent. A short reply becomes “They do not respect me.” A delayed response becomes “I am not a priority.” A direct question becomes “They are challenging me.” Over time, those stories harden into certainty, and the relationship shifts from collaboration to protection. Read more on Forbes.com
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